Emergency carers card

As an unpaid carer, your role is vital, but sometimes unexpected situations can arise that prevent you from helping your cared for.

Our emergency card scheme offers you peace of mind, knowing that a plan is in place to ensure your dependent continues to receive care even if you're unable to due to an emergency.

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how it works

Available to all registered carers over 18, the Emergency Card Scheme is administered by Swindon Carers Together in partnership with Swindon Borough Council and health boards. You develop a comprehensive plan, detailing the information about you and the person you care for. You can specify what needs to happen if an emergency is to prevent you from caring.

If the person you care for has complex needs or you lack an emergency contact, our administrators will help you develop a plan. 

Your plan is securely stored with Swindon Borough Council, and you will receive a red card with a unique number linked to your plan. In an emergency, anyone who finds the card can call the number on it, provide your unique number, and the call handlers will implement your emergency plan.

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To join the scheme

To join the Emergency Card Scheme you must be registered with us. If you already registered, please contact us and we will arrange for a form to be sent to you.

To update your existing card

It’s essential to keep your Emergency Card plan up to date to ensure that your wishes for the person you care for are honoured. If your circumstances change, please reach out to us so we can update your plan.

You can contact us by emailing hello@swindoncarerstogether.org.uk or by calling our main telephone number at 01793 531133.

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